Imprimis Group
https://cdn.haleymarketing.com/templates/62894/logos/imprimis-hml.png
http://www.imprimis.com
http://www.imprimis.com
USD
22.00
HOUR
true
Desktop Support Engineer
2024-10-14
2025-01-02
Employment Type:
Temp to hire
Category: iT Help Desk / Tech Support
Job Number: 28511
Pay Rate: 22.00
Location Requirements: On-Site
Job Description
Imprimis Group, Inc. has partnered with a client in Coppell, TX, that is hiring a Desktop Support Engineer.
CONTRACT 6 MONTHS MIN. | ONSITE– COPPELL, TX | $23-26/HR
GREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIAL
We are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this role, you will provide technical support and troubleshooting services for end-users, handling hardware, software, and network-related issues. The ideal candidate is passionate about technology, a strong problem-solver, and eager to contribute valuable insights as a key member of the team. This position requires the Desktop Support to be on-site full-time to ensure prompt and effective resolution of technical issues.
Key Responsibilities:
Qualifications:
If you're passionate about technology and delivering exceptional user experience, we encourage you to apply for this exciting opportunity. If you are looking to join a company with competitive pay, great work life balance and an outstanding environment– LOOK NO FURTHER! For immediate consideration please send your resume in Word format to Recruiting@imprimis.com today! Apply today – interviews are being conducted!
#IMPRIMISGROUP #HIRING #DESKTOPSUPPORT #TECHSUPPORT #ITJos #APPLYTODAY
CONTRACT 6 MONTHS MIN. | ONSITE– COPPELL, TX | $23-26/HR
GREAT CULTURE | TEAM ENVIRONMENT | GROWTH POTENTIAL
We are looking for a skilled and dedicated Desktop Support Specialist to join our clients’ Infrastructure and Security team. In this role, you will provide technical support and troubleshooting services for end-users, handling hardware, software, and network-related issues. The ideal candidate is passionate about technology, a strong problem-solver, and eager to contribute valuable insights as a key member of the team. This position requires the Desktop Support to be on-site full-time to ensure prompt and effective resolution of technical issues.
Key Responsibilities:
- Provide on-site technical support for desktop computers, laptops, printers, and other peripherals.
- Install, configure, and maintain operating systems, software applications, and hardware components.
- Troubleshoot and resolve hardware, software, and network issues in a timely manner.
- Assist with the setup and deployment of new equipment and technology.
- Perform regular maintenance and updates to ensure optimal performance of IT systems.
- Document and track all support requests and resolutions using a ticketing system.
- Collaborate with other IT team members to address complex technical issues.
- Provide training and guidance to end-users on best practices and IT policies.
- Ensure compliance with company IT policies and security protocols.
- Develop and leverage application-centric Key Performance Indicators (KPIs) to identify inefficiencies, streamline processes, and drive informed decisions.
- Deliver outstanding customer service to all employees.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 3+ years of experience as a Desktop Support or in a similar role.
- Strong knowledge of Windows and macOS operating systems.
- Technical proficiency in the following environments including laptops and other computer devices, peripherals such as printers and scanners, unified communications, Identity and Access management (Microsoft Active Directory/AD and Group Policy)
- Data Protection, knowledge management and Collaboration tools such as SharePoint and ITSM, Asset Management (e.g., Inventory Management and Purchasing) systems
- Familiarity with basic network configurations and network troubleshooting.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to provide exceptional customer service.
- Familiarity with PowerShell or other scripting languages highly preferred.
- Relevant certifications preferred including CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.
- Familiarity with supporting and onboarding new employees, data protection strategies, and Adobe Creative Suite.
- Strong people skills – professional, articulate, and highly motivated.
If you're passionate about technology and delivering exceptional user experience, we encourage you to apply for this exciting opportunity. If you are looking to join a company with competitive pay, great work life balance and an outstanding environment– LOOK NO FURTHER! For immediate consideration please send your resume in Word format to Recruiting@imprimis.com today! Apply today – interviews are being conducted!
#IMPRIMISGROUP #HIRING #DESKTOPSUPPORT #TECHSUPPORT #ITJos #APPLYTODAY
Meet Your Recruiter
Jamie Shimek
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Ready to kickstart your career in beautiful Coppell, Texas? This vibrant city, centrally located in the heart of the DFW metroplex, offers a perfect blend of big-city amenities and small-town charm. With easy access to major highways, top-notch schools, stunning parks like the Grapevine Lake, and a thriving job market, Coppell is an ideal place to grow both personally and professionally. Explore job listings in this dynamic area today and discover why Coppell's lively arts scene, diverse culinary offerings like the renowned Hard Eight BBQ, and nearby attractions like the Toyota Music Factory and the AT&T Stadium make it an irresistible destination for job seekers looking to advance their careers in a warm and welcoming community.