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Imprimis Group
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http://www.imprimis.com
http://www.imprimis.com
USD
20.00
HOUR
true
CUSTOMER SERVICE REPRESENTATIVES – REMOTE/HYBRID
TEMP-TO-HIRE | $20/hour + AMAZING BENEFITS
DALLAS, TX - LOCAL CANDIDATES ONLY
Imprimis Group is partnering with a large professional services firm seeking excellent Customer Service Representatives for the Dallas area. Our client offers opportunities for growth and advancement plus excellent healthcare benefits and opportunities to give back to the community. The CSR will work with employee benefits, open enrollment elections, and provide top notch customer service to all clients. Amazing culture with a global firm!
JOB SUMMARY:
Interviews are being conducted immediately! Apply now or send your resume to recruiting@imprimis.com
Qualified candidates must pass background, E-verify and reference checks. Apply today for immediate consideration!
#ImprimisGroup #CSR #ApplyToday #WeAreHiring #CustomerService #Benefits #Insurance
Customer Service Representative
2023-07-25
2023-10-21
Employment Type:
Temp to hire
Category: Customer Service Rep
Job Number: 28219
Pay Rate: 20.00
Location Requirements: Hybrid
Job Description
CUSTOMER SERVICE REPRESENTATIVES – REMOTE/HYBRID
TEMP-TO-HIRE | $20/hour + AMAZING BENEFITS
DALLAS, TX - LOCAL CANDIDATES ONLY
Imprimis Group is partnering with a large professional services firm seeking excellent Customer Service Representatives for the Dallas area. Our client offers opportunities for growth and advancement plus excellent healthcare benefits and opportunities to give back to the community. The CSR will work with employee benefits, open enrollment elections, and provide top notch customer service to all clients. Amazing culture with a global firm!
JOB SUMMARY:
- Answer heavy inbound calls particularly during peak benefit enrollment season
- Explain benefit options to customers adding, renewing, or changing insurance benefits
- Collect accurate information in system to forward to HR REO analysts
- Forward escalated calls to appropriate personnel
- Document all calls into client profile, update and upload benefit forms and comply with HIPAA laws
- Insurance/Benefits experience highly preferred
- Associates degree in business administration and/or years equivalent experience
- 2+ years customer service, client support and/or HR support preferred
- Strong knowledge of MS Office Suite (Word, Outlook, Excel, and PowerPoint
- Proficiency with working with spreadsheets
- Ability to handle heavy phone volume
- Demonstrate professional tactful negotiation and persuasive skills
- Excellent interpersonal communication skills
- Must be available from 7 a.m. to 6 p.m. M-F and occasional hours outside of normal business hours
- Spanish bilingual a PLUS!
Interviews are being conducted immediately! Apply now or send your resume to recruiting@imprimis.com
Qualified candidates must pass background, E-verify and reference checks. Apply today for immediate consideration!
#ImprimisGroup #CSR #ApplyToday #WeAreHiring #CustomerService #Benefits #Insurance
Meet Your Recruiter
Jamie Shimek
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