Absence Management Coordinator

Dallas, TX 75201

Employment Type: Direct Hire Job Number: 28046 Pay Rate: 52,000 Location Requirements: Hybrid

Job Description





Imprimis Group, Inc. has partnered with a fast and growing company that is the largest in its industry! Due to this massive growth, our client is seeking multiple LEAVE OF ABSENCE professionals who desire to build on the next step in their career beyond just having a job.


  • Opportunities for growth and advancement, including paid training and professional development.
  • 12-week paid parental leave.
  • An emphasis on community involvement and giving back.
  • Frequent athletic and wellness events.
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!

  • Process incoming calls, emails and system notifications regarding leaves of absence, while providing prompt accurate service
  • Responsible for utilizing the tools provided to maintain compliance with federal, state, local and union specific leave policies
  • Coach employees and managers on the appropriate web based processes, legal requirements and policy regarding leaves
  • Provide employees/managers with information and assistance regarding potential leaves
  • Produce and track all required documentation
  • Assess, adjudicate, and track all FMLA claims and available time
  • Coordinate leaves with Short Term Disability Vendor and Workers’ Compensation Claims Teams to properly administer concurrent leaves
  • Update employee records in the HR/Payroll system as appropriate
  • Escalate issues to the proper management resource as appropriate
  • Maintain established performance goals and help ensure the organization is meeting performance targets and complying with service level agreements

  • A minimum of an Associate’s Degree is required
  • Two or more years of professional experience in absence management is preferred; Customer Service experience is preferred
  • Knowledge of FMLA regulations and requirements and ADA is highly desired
  • Hands on experience with HR/Payroll systems is desired, along with experience using email and Microsoft Office suite
  • Must have a strong disposition toward customer service and proven aptitude for computer based leave transaction processing
  • Legal right to work in the United States


Send resumes to recruiting@imprimis.com

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